Delivery Policy

HOW DOES SHIPPING WORK?

Mustnova partners with global merchants, in order to provide you the best prices and the most interesting products. This means that your order is shipped from global areas.

Because we ship directly from our partners in these countries, your item may take 2-3 weeks to arrive. Please do not panic if it does not show up immediately, it's on its way.

HOW DOES DELIVERY PROCESS WORK?

1. PROCESSING TIME: Order verification, quality check and packaging.

  • All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed.
  • The manufacturer and post company process the orders, which takes an additional 2 days.

2. SHIPPING TIME: This refers to the time it takes for items to be shipped from our warehouse to the destination.

  • United State and Canada orders are shipped by e-Packet, an US Postal Service product and usually takes about 2-3 weeks to arrive. 
  • International Delivery usually takes about 3-4 weeks to arrive. Depending on the country